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The QA discipline transformation is here, are you ready to leverage it?

June 17, 2022
Reading Time: 2 minutes When I first started writing code, I had a few Rockstar QAs on my team. I remember once I told them that I am done with the feature they could guess what could be the possible scenarios I had missed. It was surprising for me to know that they were able to do it with other senior developers as well. They understood the developer as a...

The Queen’s Square: An Operational Framework for Empowering Your Team

June 17, 2022
Reading Time: 3 minutes The game of chess is an amazing display of a sequence of calculated decisions. The most powerful piece “The Queen”, is the motivation for this article. As I played the game of chess, I learned how the Queen follows the opening and contributes to the game plan. She not only owns the game, but she also leads it. During our growth phase at Adtech, I was...

REDUCING REJECTION RATE BELOW 0.1%: DESIGNING A CLAIMS BILLING & TRACKING SOFTWARE

June 17, 2022
A few years ago, I was a part of a team that worked on designing a software tool specifically to file and track managed care claims in the US. The business goals identified were to: Reduce the rejection rate of the claims Increase the efficiency and the capacity of the billing team Minimize the cycle time for claims processing
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